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Consumer services and retail

When you serve thousands of individual customers, speed and personal touch become your edge. We automate customer communication so each one feels like your only customer.

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What we can automate for you

  • 01

    Bookings and appointments

    Book, change or cancel on WhatsApp with no calls or waiting.

  • 02

    Loyalty programmes

    Messages tailored to purchase history, with offers at the right moment.

  • 03

    Review management

    A courteous, fitting reply to every review on Google and social media.

  • 04

    Customer insight

    Recurring complaints and feedback summarised in a weekly report.

An agent at work

  1. Starts when

    A customer posts a review or complaint

  2. The agent

    1. 1Analyse tone and topic
    2. 2Draft a reply or escalate to a manager
    3. 3Log the feedback for the report

  3. Outcome

    Customers feel heard and managers know what to fix

Let’s design the right solution for your business

Tell us the task that takes up most of your team’s time, and we’ll suggest how to automate it.

Message us on WhatsAppYour request in a minute

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